Frequestly Asked Questions
🛒 General Questions
What kind of products do you sell?
We provide carefully selected, problem-solving products designed to make everyday life easier at the most affordable prices.
Are your products available all over India?
Yes! We deliver across every corner of India.
How can I contact you if I have a query?
You can reach us anytime at bkchopda02@gmail.com and we’ll be happy to assist you.
Do I need to create an account to place an order?
No, you can check out as a guest. However, creating an account allows you to track orders and manage purchases more easily.
🚚 Shipping & Delivery
Do you deliver pan-India?
Yes, we deliver to customers all across India.
How long does delivery take?
Orders are usually delivered within 5-7 business days from the date of purchase.
Do you charge for shipping?
We may charge a nominal shipping fee depending on your location and order size. The shipping cost (if applicable) will be shown at checkout.
💳 Payments
What payment methods do you accept?
We accept debit cards, credit cards, UPI, net banking, and other secure online payment methods.
Is Cash on Delivery (COD) available?
Currently, we offer prepaid payment methods. COD availability depends on your location and will be shown at checkout.
Is it safe to pay online?
Yes, we use secure payment gateways to ensure your transactions are fully protected.
🔄 Returns & Refunds
What is your return policy?
We have a 30-day return policy. Items must be unused, in their original packaging, and with proof of purchase.
How do I initiate a return?
Simply contact us at bkchopda02@gmail.com and we’ll guide you through the process.
When will I get my refund?
Once we receive and inspect your return, refunds are processed within 10 business days to your original payment method.